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Lab Reports

FAQs

FAQs

Health Packages & Wellness - Preventive Check-Ups & Packages FAQs

Do I need to fast before a health check-up? (Prep)

Yes, most packages require 8–12 hours of fasting for accurate blood sugar and lipid results. Water is allowed.

What tests are usually included in a health package? (Inclusions)

Typical packages include:

  • Blood tests (CBC, sugar, cholesterol) 
  • Liver & kidney function tests 
  • Thyroid profile 
  • Urine analysis 
  • ECG / Chest X-ray 
  • Ultrasound (depending on package)

Can I customize my health check-up package? (Customization)

Yes, packages can be tailored based on age, gender, medical history, and doctor’s advice.

How often should I get a health check-up? (Frequency)

  • Adults <40 years: Once every 1–2 years 
  • Adults ≥40 years: Annually 
  • Individuals with chronic conditions: As advised by your doctor

When will I receive my health check-up reports? (Reports)

Most reports are available the same day or within 24 hours. A consolidated report may be provided for complete packages.

Will a doctor review my reports? (Consultation)

Yes, many packages include a doctor consultation to explain your results and guide further care if needed.

Are there special packages for women? (Women’s Health)

Yes, we offer Well Women and PCOD packages, focusing on hormonal health, reproductive health, and preventive screening.

Do you have health packages for men? (Men’s Health)

Yes, packages include screening for heart health, diabetes, liver function, and prostate health (age-dependent).

Are there packages for elderly patients? (Senior Citizens)

Yes, senior citizen packages focus on chronic disease screening, bone health, and cardiac evaluation.

Can these packages detect lifestyle diseases early? (Lifestyle)

Yes, they are designed to detect early signs of diabetes, hypertension, heart disease, thyroid disorders, and more.

Should I take my regular medicines before the test? (Medication)

Some medications may need adjustment, especially for fasting tests. Follow your doctor’s advice or consult our team before the test.

Can I drink water during fasting? (Diet)

Yes, drinking water is allowed and encouraged during fasting.

Do you offer corporate health check-up packages? (Corporate)

Yes, we provide customized corporate wellness programs and health camps for organizations.

What happens if abnormalities are found? (Follow-up)

You will be guided for further consultation, additional tests, or treatment based on your results.

Why should I opt for preventive health check-ups? (Benefits)

Regular check-ups help in early detection of diseases, timely treatment, and maintaining overall health.

Can I complete all tests in one visit? (Convenience)

Yes, most packages are designed to be completed in a single visit, making the process convenient and efficient.

Reports & Records - Accessing, Understanding & Sharing Your Results FAQs

What should I do if my report is delayed? (Delay)

Please contact our front desk with your patient ID or registered mobile number. Our team will update you on the status.

What if there is an error in my report details? (Corrections)

Inform us immediately. Corrections (such as name, age, or gender) can be updated after verification.

How do I understand my report values? (Interpretation)

Reports include reference ranges for guidance. However, interpretation should be done by a qualified doctor considering your clinical condition.

Can I share my reports with another doctor? (Sharing)

Yes, reports can be easily shared via:

  • WhatsApp or email 
  • Downloaded PDF 
  • Printed copy

How long are my reports stored digitally? (Digital)

Reports are securely stored for future access. For long-term records, please check with our team regarding availability.

What details are required to access my reports online? (ID)

You may need:

  • Registered mobile number 
  • Patient ID / Lab ID 
  • OTP verification (for secure access) 

Can I get a printed report later? (Hard Copy)

Yes, printed copies can be collected anytime during working hours.

Can someone else collect my reports on my behalf? (Authorization)

Yes, an authorized attendant can collect reports with patient consent and ID proof.

Can I request urgent report processing? (Urgent)

Yes, priority processing may be available for certain tests. Please inform our staff at the time of registration.

What if I need to repeat a test? (Repeat)

If required, our team will guide you regarding retesting, preparation, and scheduling.

How secure is the online report system? (Security)

Our digital systems follow strict security protocols, including password/OTP protection to ensure your data remains safe.

Are reports available in regional languages? (Language)

Reports are typically issued in English. For assistance in understanding results, our staff or doctors can help explain them.

What should I do after receiving my reports? (Follow-up)

Consult your doctor for proper interpretation and next steps. Do not self-diagnose based on reports alone.

FAQs

What services does your diagnostic center provide?

We offer a wide range of diagnostic services including Laboratory (blood, urine, stool, body fluids and Biopsy tests), Radiology (CT, MRI, X-ray, Ultrasound, Mammography, BMD), Cardiology (ECG, ECHO, TMT) Neurology (EEG, ENMG), Gastroenterology (Endoscopy, Colonoscopy), Physiotherapy, home sample collection and other preventive health check- ups.

Do I need a doctor’s prescription for tests?

Yes, a valid doctor’s prescription is required for most diagnostic tests. Some routine health check-ups may be done without a prescription. Patient should fill the Lab requisition form to conduct the Lab tests.

Is prior appointment required?

Appointments are recommended to avoid waiting time, especially for imaging tests like ultrasound, CT, or MRI. Walk-ins are accepted for most routine blood tests.

What are your working hours?

Our diagnostic center is open Monday –Saturday 06:30AM – 08:30PM.
Sunday 06:30AM – 12:30PM.
Report Dispatch (Sunday) upto 5:00 PM

Do you provide home sample collection?

Yes, we offer home sample collection services. Please call us 080-23100735 | 080-23100738 or book online to schedule a visit.

How should I prepare for a blood test?

Preparation depends on the test. Some tests require fasting (8–12 hours) for Fasting blood sugar, VitaminB12, Hormone tests etc., while others do not. Our staff will guide you at the time of billing.

Can I eat or drink before my test?

Some tests require fasting, while others do not. For more information/ details, contact us 080-23100735 | 080-23100738

Is the sample collection painful?

Most blood tests involve a small needle prick, which causes only mild discomfort and lasts a few seconds.

What if I am afraid of needles?

Our trained staff handle patients gently and carefully. Please inform us if you feel anxious—we’ll make you comfortable.

How long does it take to receive test reports?

Most routine test reports are available on the same day. Specialized tests may take longer. Our staff will inform the timings of the report during sample collection. Imaging reports are usually ready within the same or next working day.

How will I receive my reports?

Reports can be collected from the center, emailed to you, can be downloaded from the link sent through SMS/ WhatsApp or accessed online through our website.

Are your reports accurate and reliable?

Yes. We use advanced equipment and follow strict quality control measures. All tests are conducted by qualified technicians and reviewed by experienced professionals.

Do you accept cashless payments?

Yes, we accept cash, cards and UPI mode of payments.

Are test results kept confidential?

Absolutely. Patient privacy and confidentiality are strictly maintained according to medical and data protection standards.

Can I bring a family member with me?

Yes, one attendant is allowed to accompany patients, especially children, elderly, or those needing support.

Can I consult a doctor at your diagnostic center?

Yes, doctor consultation is available at our diagnostic center. Our qualified doctors can review your reports, explain the results, and guide you on the next steps. Please check with our reception for doctor availability and appointment timings. You may call to 080- 23100735 | 080-23100738 & book an appointment

What safety and hygiene measures do you follow?

We follow strict hygiene protocols, including sanitized equipment, disposable supplies, and trained staffs to ensure patient safety.

Are washroom facilities available at the center?

Yes, clean washroom facilities are available for patient use.

Is a wheelchair available at the diagnostic center?

Yes, wheelchair assistance is available at our diagnostic center. Please inform our staff at the reception, and we will be happy to assist you.

How can I book an appointment for consultation services?

You can book an appointment for consultation services by visiting our diagnostic center, / call 080-23100735 | 080-23100738. Our staff will help you to book an appointment and confirm the timings.

Is health checkup package available?

Yes, we offer a variety of health check-up packages designed for different age groups and health needs. These packages include essential blood tests, screenings, and preventive evaluations at affordable prices. Please contact our reception or visit our website for details on available packages.
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